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How do I view my payment history?

You can view the payments you've made in your Online Account.

If you haven't yet logged into your Online Account -
Go to your Online Account, at
Enter your Username and Password

Click on Log in, and your 'Welcome' screen is displayed.

Click on 'Your Bills' to view your payment history and all of your bills to date.

In this screen, you can view the history of payments credited to your account. It may take up to three working days for payments to appear.

If there is an inconsistency between this record of payments and your own personal records, please call our Customer Care Line on 03330 165 185. Lines are open from 9am - 5:30pm on Mon - Fri. Calls made through other service providers are charged at their standard rates. Calls may be recorded, monitored and used for training and compliance purposes.