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Pre-sales

We're sorry - but you must own your property in order to be a 1pBroadband customer.

Yes, you can. Switching to us is simple, the only thing you'll need to do is give your previous provider a call once your phone and broadband is working with us and ask them to cancel their service.

 

Of course! But we won't be able to help with any technical or service issues relating to using the service.

If you're thinking of cancelling your Home Phone and Broadband service please call us on 03330 165 185.

Switching to us couldn't be simpler. It typically takes bout 3 weeks for your broadband to be transferred to us, because we need to wait until your 14 day cooling-off period has expired before we start the switching process.

We'll take care of everything for you from start to finish, including contacting your current supplier to cancel your service with them. You'll keep your existing telephone number too. To get started go to our sign up page.

We offer a choice of two fibre broadband services - Fast and SuperFast; both of these provide UNLIMITED DATA and come with no minimum contract and a unique NO PRICE HIKE GUARANTEE.

Visit our home page for more information on our Broadband packages.

To become a customer of 1pBroadband, click here

There's a 14-day cooling off period, which will begin on the date you apply to switch your service to us, during which time you are able to change your mind. If you haven't told us you want to cancel, you'll be responsible for all charges until you do.

We have two routers available especially designed and configures for our service.

When they arrive, and on the day of switch over to 1pBroadband, they just need plugging in and will self-configure and find the best signals for both the broadband and Wi-Fi (WiFi) for your home.

Premium router

Our FREE Premium router is ideal for flats (up to 3 bedrooms) and smaller houses (up to 2 bedrooms).

Super router

Our Super router, has even more Wi-Fi power and is designed for larger properties; it just costs just £2 extra a month.

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We're here to help. Please feel free to get in touch by phone, email or live chat. Visit our contact page for more details.