This site uses cookies, to ensure you get the best experience using our website. More info. That's fine

What would you like help with?

Pre-sales

We're sorry - but you must own your property in order to be a 1pBroadband customer.

Yes, you can. Switching to us is simple, the only thing you'll need to do is give your previous provider a call once your phone and broadband is working with us and ask them to cancel their service.

 

Of course! But we won't be able to help with any technical or service issues relating to using the service.

If you're thinking of cancelling your Home Phone and Broadband service please call us on 03330 165 185.

Switching to us couldn't be simpler. It typically takes bout 3 weeks for your broadband to be transferred to us, because we need to wait until your 14 day cooling-off period has expired before we start the switching process.

We'll take care of everything for you from start to finish, including contacting your current supplier to cancel your service with them. You'll keep your existing telephone number too. To get started go to our sign up page.

We offer a choice of two fibre broadband services - Fast and SuperFast; both of these provide UNLIMITED DATA and come with no minimum contract and a unique NO PRICE HIKE GUARANTEE.

Visit our home page for more information on our Broadband packages.

To become a customer of 1pBroadband, click here

There's a 14-day cooling off period, which will begin on the date you apply to switch your service to us, during which time you are able to change your mind. If you haven't told us you want to cancel, you'll be responsible for all charges until you do.

To view our available routers, please visit our home page.

Didn't find the answer you were looking for?

We're here to help. Please feel free to get in touch by phone, email or live chat. Visit our contact page for more details.